Effective Date: 1/1/26
We want you to be happy with your purchase! If you’re not completely satisfied, we’re here to help.
Returns
- Items may be returned within [30] days of the delivery date.
- To be eligible for a return, items must be unused, in the same condition you received them, and in the original packaging.
- A receipt or proof of purchase is required.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within [5–10] business days.
- Shipping costs are non-refundable unless the return is due to our error.
Exchanges
- We only replace items if they are defective or damaged.
- If you need an exchange, contact us at gripoutdoors@gmail.com
Return Shipping
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
- We recommend using a trackable shipping service, as we are not responsible for lost return packages.
Contact Us
If you have any questions about returns or refunds, please contact us at:
Email: gripoutdoors@gmail.com
Business Name: GRIP Outdoors