Return and Refund Policy

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Effective Date: 1/1/26

We want you to be happy with your purchase! If you’re not completely satisfied, we’re here to help.

Returns

• Items may be returned within [30] days of the delivery date.
• To be eligible for a return, items must be unused, in the same condition you received them, and in the original packaging.
• A receipt or proof of purchase is required.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to the original payment method within [5–10] business days.
• Shipping costs are non-refundable unless the return is due to our error.

Exchanges

• We only replace items if they are defective or damaged.
• If you need an exchange, contact us at gripoutdoors@gmail.com

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
• We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Contact Us

If you have any questions about returns or refunds, please contact us at:
Email: gripoutdoors@gmail.com 

Business Name: GRIP Outdoors